How satisfied are you with the paramedics respecting your cultural background – is a question we ask every patient when we conducted one client’s EMS patient satisfaction survey. The EMS Chief who requested we include that question said to me – we may be a rural county EMS provider, [...]
I'm excited to announce Broward Sheriff Fire Rescue (FL) has selected our firm to conduct its EMS patient satisfaction surveys. Monthly, a random sample of EMS patients recently treated and transported are contact by telephone, first, asking them how they are doing and then asked if they would complete [...]
Baldrige Group is excited to announce Lee County EMS (FL) has select our firm to conduct its EMS patient satisfaction surveys. Lee County EMS is a third-services, county-based EMS provider located on the along the west coast of Florida, bordering the Gulf of Mexico. Annually they respond to over [...]
I’m excited to announce the City of Ocala (FL) has selected Baldrige Group to conduct its upcoming community engagement survey. Over 800 randomly selected residents will be contacted by telephone and asked to provide their feedback on a variety of community issues. The information collected will be used by [...]
I’m excited to announce Robert Wood Johnson Mobil Health Services (NJ) selects Baldrige Group to conduct its EMS patient satisfaction and engagement survey services, for both emergency, and non-emergency patients. A random sampling of their patients are called by a professional caller and asked to complete a brief satisfaction [...]