Disney Reedy Creek Fire Department Strategy & Execution Training

Great day working with Disney's Reedy Creek Fire Department (Orlando, FL)  leadership team training them on strategy development and execution best practices and working on creating their own unique strategy. Thank you to Fire Chief LePere, Assistant Chief of Operations Eric Ferrari, Assistant Chief of Training Wendy Moldthan for [...]

By |2019-10-05T14:41:37-04:00October 1, 2019|Fire & EMS, News, Strategic Planning|

Lee County EMS Selects Baldrige Group to Conduct Its EMS Patient Satisfaction Surveys

Baldrige Group is excited to announce Lee County EMS (FL) has select our firm to conduct its EMS patient satisfaction surveys. Lee County EMS is a third-services, county-based EMS provider located on the along the west coast of Florida, bordering the Gulf of Mexico. Annually they respond to over [...]

By |2020-03-07T07:04:59-05:00January 3, 2019|Customer Satisfaction, Fire & EMS, News|

Richmond Ambulance Authority Selects Baldrige Group To Enhance It’s Team Engagement Strategies

I’m excited to announce Richmond Ambulance Authority (VA) has selected Baldrige Group to enhance its leadership, team and employee engagement strategies. Specific services requested include: Conduct an employee engagement workshop showcasing best practices used by some of the nations most respected organizations. Identify leader, team and employee behaviors and [...]

By |2019-08-02T18:47:55-04:00April 17, 2018|Employee satisfaction, Fire & EMS, News|
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