All high performing Fire and EMS organizations objectively know what is most important to their EMS patients, and measure their success at meeting or exceeding those expectations, regardless of what shift is on, or where the patient lives.
Annually, we distribute over 200,000 survey for our clients, offering each a customized approach that is both affordable and easy to implement. Clients include the nations largest and most respected EMS systems.
To learn more about our EMS patient satisfaction surveys, please watch the three video where I share:
- Why you should implement a survey
- What clients love most about our services, and
- How to begin your free trial of our services where we will complete 50 patient surveys.
David Harrawood, President
Baldrige Group, LLC