I’m excited to announce the following departments for achieving the highest levels of EMS patient satisfaction and engagement (% very satisfied) results for the calendar year ending 2019 in our national database of clients.
- Key Biscayne Fire Rescue
- Coral Gables Fire Department
- Summit County Fire & EMS
- Eagle County Paramedics
- Pinellas County / Sunstar Paramedics
Monthly, we conduct thousands of EMS patient satisfaction surveys for the nation’s largest and most respected providers. We randomly call patients who were recently transported by telephone asking for their feedback on the performance of the paramedics.
Again, congratulation to the “TOP 5” winners for 2019. It’s an honor to work with each of you!
David Harrawood, President
Baldrige Group, LLC