About Us

We are a national, full services, performance excellence consulting firm with over 30 years of experience successfully assisting all types of organizations dramatically improve their performance and achieve their most critical outcomes.

Located on the west coast of Florida along the Gulf of Mexico, I’m incredibly fortunate to own a business, doing what I love, and work with my amazing wife and kids (not really kids anymore!) and a team of dedicated professionals.

Thank you for visiting our web site and learning more about us and our services. If you have any questions or need additional information, please don’t hesitate to contact me.

David Harrawood, President
Baldrige Group, LLC

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Our Success

Creator of the “Strategy Flywheel” system enabling our clients to rapidly accelerate achievement of their most critical organizational goals.

Over 200 organizations have selected our firm to assist them in the development and execution of their strategic plan.

Our clients include city, county, state & federal governments, Fire & EMS, education, healthcare, non-profits & businesses.

Two clients won the international Palladium Award honoring organizations who achieved excellence in strategy execution using the Balanced Scorecard.

Experts in development of organizational and department level scorecards.

Annaully distribute over 200,000 customer satisfaction surveys, including community, telephone and kiosk surveys capturing real-tme results.

Over 50 organizations have been recognized as “role model” organizations based upon the Baldrige Criteria for Performance Excellence.

Successfully developed and deployed team and employee engagement strategies, including scorecards, surveys, and conflict resolution.

Strategies to align team and employee training, recognition, evaluations and compensations to accomplishment of your key strategic outcomes.

Our Team

David Harrawood is the President and CEO of Baldrige Group, LLC, a national performance excellence consulting firm. For the past 30 years, he has been a champion of performance excellence principles helping organizations improve their performance and achieving their desired outcomes through development and execution of strategic plans.

He has the unique ability to translate complex subjects into easy to understand and implement solutions organizations can use to immediately improved performance.

As a performance excellence teacher and coach, he works with executives and senior leaders to easily develop actionable strategic plans and successfully implement performance excellence best practices within their organization

He frequently lectures on strategic and performance excellence subjects around the country and has published numerous articles and research papers.

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Mindi - President of Operations
David - Director of Marketing
Alexis - Director of Seminars
Amber - Customer Service Manager
Isabella - Customer Service
Audrianna - Customer Service
Somer - Customer Service
Ashley - Customer Service
Maddison - Customer Service
Kassandra - Customer Service
Corbin - Video Editor