Alachua County Tax Collector (FL) Joins Baldrige Group Customer Engagement Services

Baldrige Group is excited to announce that Alachua County Tax Collector (FL) has joined our customer engagement services using kiosks to capture real-time customer satisfaction and engagement results.With three locations serving the county, John Power and his team collaborated with Baldrige Group to transition from a labor-intensive paper customer satisfaction [...]

By |2017-09-14T13:27:18-04:00November 21, 2016|Customer Satisfaction, Government Services, News|

St. Johns Tax Collector Wins 2015 Florida Customer Excellence Award

April 2, 2015 – Florida Excellence today announced that West Kendall Baptist Hospital in Miami, the Transportation Security Administration (TSA) at the Orlando International Airport, St. Johns Tax Collector Dennis W. Hollingsworth’s office in St. Augustine, will receive the prestigious 2015 Florida Customer Excellence Award. These coveted awards will [...]

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