I’m excited to announce Summit County EMS (CO) has selected Baldrige Group to conducts its ongoing EMS patient satisfaction surveys.
Summit County EMS services Summit County, Colorado, located just west of the Continental Divide and 65 miles west of Denver, provides EMS, including 911 response and patient transport, to residents and visitors of Summit County.
A random sampling of their patients are called by a real person throughout the month and asked to complete a brief satisfaction survey. EMS leaders can view and analyze their individual EMS patient satisfaction results on a secure online web portal. The data is segmented by key demographics, such as patient age, gender, call zip code location, time of the call, paramedic impression, and shift allowing leaders to easily identify variation in performance.
What’s Your Patient Satisfaction?
To take advantage of our FREE one month EMS patient satisfaction survey offer and learn more about our services, CLICK HERE. Key features of our services include:
– Guaranteed number of completed surveys monthly
– Results available as soon as 10 business days
– Affordable fixed monthly costs
– Private web portal to view and analyze your results
– Export your data, custom filtering, and PDF reports