I am frequently asked which of my EMS clients consistently produce the highest levels of patient satisfaction results and how they do it. To recognize those high performing EMS systems and encourage the sharing of best practices, I plan to recognize the top three EMS systems monthly, giving you the opportunity to contact them to learn the secrets of their success.

EMS Patient Engagement Survey Best Practices

Congratulation to Escambia County EMS, Nature Coast EMS, and Alameda County EMS for having the highest levels of patient engagement survey results (% very satisfied), for the calendar year as of September 2016. Click on the links below to visit their web sites to contact them directly.

– Escambia County EMS (FL)
– Nature Coast EMS (FL)
– Alameda County EMS (CA)

Free One Month Trail Patient Satisfaction Survey

If you’re not yet conducting patient satisfaction surveys, I’d encourage you to take advantage of our free one-month trial. Getting started is easy and there is no obligation to continue.

David Harrawood, President
Baldrige Group, LLC

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