Online Courses Refund Policy

At Baldrige Group, LLC and all of our online courses material, we strive to exceed our customers’ expectations. Our goal is to give you the tools and resources you need to succeed. However, in case it does turn out that you are not completely satisfied with one of our online courses, here are our refund policies.

  • New members are entitled to a 100 percent refund within 10 days of becoming a member of the course.
  • Request for refunds must come from the individual who purchased and has access to the material.
  • Requests for refunds must be made through our web site by clicking the “request information” button.
  • In your request, you will need to provide your full name, email address, and the date you purchased the online course, and specifically request a full refund.
  • No partial or full refunds will be provide after the 10th day of purchasing the online course.

If you have any questions about or refund policy, please contact us by clicking the “request information” button.