2016 EMS Patient Satisfaction Survey Result Winners

Congratulations to Escambia County EMS, Nature Coast EMS, and Three Rivers Ambulance Authority for having the highest levels of EMS patient engagement survey results (top box / % very satisfied), for the calendar year 2016. To learn how they achieve their amazing patient satisfaction results, click on the links [...]

By |2017-12-24T19:00:39-05:00February 11, 2017|Awards & Recognition, Customer Satisfaction, Fire & EMS|

TSA Orlando International Airport Wins 2015 Florida Customer Excellence Award

April 2, 2015 - Florida Excellence today announced that West Kendall Baptist Hospital in Miami, the Transportation Security Administration (TSA) at the Orlando International Airport, St. Johns Tax Collector Dennis W. Hollingsworth’s office in St. Augustine, will receive the prestigious 2015 Florida Customer Excellence Award. These coveted awards will [...]

St. Johns Tax Collector Wins 2015 Florida Customer Excellence Award

April 2, 2015 – Florida Excellence today announced that West Kendall Baptist Hospital in Miami, the Transportation Security Administration (TSA) at the Orlando International Airport, St. Johns Tax Collector Dennis W. Hollingsworth’s office in St. Augustine, will receive the prestigious 2015 Florida Customer Excellence Award. These coveted awards will [...]

West Kendall Baptist Hospital Wins 2015 Florida Customer Excellence Award

April 2, 2015 - Florida Excellence today announced that West Kendall Baptist Hospital in Miami, the Transportation Security Administration (TSA) at the Orlando International Airport, St. Johns Tax Collector Dennis W. Hollingsworth’s office in St. Augustine, will receive the prestigious 2015 Florida Customer Excellence Award. These coveted awards will [...]

Reflecting On 35 Years of Innovation in EMS – Nominated as One of the Top Visionary Articles

David Harrawood's article, Why EMS Needs Risk Management, published in the Journal of Emergency Medical Services (JEMS), was recently selected as on of the top visionary feature articles for the magazine over the past 35 years. To read the article - click here. David Harrawood, President Baldrige Group, LLC [...]

By |2016-11-15T08:14:25-05:00March 29, 2015|Awards & Recognition, Fire & EMS, News|
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