We are a national, full service, performance excellence consulting firm with over 30 years of experience successfully assisting organizations dramatically improve their performance and achieving their most critical outcomes.

Strategic Planning

Virginia Seminars
Maryland Seminars
Georgia Seminars
Texas Seminars

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Customer Surveys

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Team Engagement

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  • Creator of the “Strategy Flywheel” system enabling our clients to rapidly accelerate achievement of their most critical organizational goals.

  • Over 200 organizations have selected our firm to assist them in the development and most important, execution of their strategic planning efforts.

  • Our clients include city, county, state & federal governments, Fire & EMS, education, healthcare, non-profits & businesses.

  • Two clients won the international Palladium Award that honors organizations who achieved excellence in strategy execution using the Balanced Scorecard, the world’s preeminent strategy management system.

  • Annually distribute 200,000+ customer satisfaction surveys, including community surveys, telephone surveys, & kiosk surveys capturing real-time results.

  • Over 50 organizations have been recognized as “role model” organizations based upon the Baldrige Criteria for Performance Excellence.

  • Development of team & employee engagement strategies, including annual team & employee engagement surveys.

  • Strategies to align team & employee evaluations, compensation & recognition to accomplishment of your key strategic goals.