Who Is The Next Florida Sterling Award Winning Organizations?
Is your organization considering applying for the Florida Governor’s Sterling Award, Challenge, or submitting a Showcase application? If so, our team of experts has the experience and expertise to easily assist you to dramatically improve performance and be recognized as a role model organization. We offer a wide variety of affordable and customized solutions to meet your specific needs. Services can be provided …
Successful Customer Engagement – Part 2
In part 2, we will continue our presentation on how to implement a successful customer engagement survey and demonstrate an …
Successful Customer Engagement – Part 1
In this presentation, we will review step 1 through step 3: How to identify you key customer groups, their key …
The Most Effective Tool To Quickly and Easily Identify Root Causes
Have you ever been asked to lead or be part of a team to improve a specific area of …
Identifying Your Key Customer Requirements – Just Ask!!
If you are like most organizations, you distribute customer satisfaction surveys. But is the information you receive meaningful and actionable? …
2011 – Tropic Isles Elementary Wins Sterling Showcase Award
Congratulations to Tropic Isles Elementary School for winning the 2010 Florida Governors Showcase Award. It was a pleasure and a …
2011 – Manatee Tax Collector Wins Florida Sterling Award
Congratulations to Manatee County Tax Collector for winning the 2011 Florida Governors Sterling Award. It was a pleasure and a great …
2011 – DTCC Wins Florida Sterling Award
Congratulations to Depository Trust and Clearing Corporation (DTCC), Southern Business Center for winning the 2010 Florida Governors Showcase Award. It was …
2010 – South Miami Hospital Wins Florida Sterling Award
Congratulations to South Miami Hospital for winning the 2010 Florida Governors Showcase Award. It was a pleasure and a great …
2010 – Lee County School District Wins First Place
Congratulations to Lee County School District, Food and Nutrition Team for winning First Place at the ASQ International Team Excellence …
2010 – Parrish Medical Wins Florida Team Showcase Award
Congratulations to Parrish Medical Center for winning the 2010 Florida Governors Showcase Award. It was a pleasure and a great …





