Monthly Archive for: ‘June, 2011’

The Most Effective Tool To Quickly and Easily Identify Root Causes

Pareto Chart

  Have you ever been asked to lead or be part of a team to improve a specific area of …

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Identifying Your Key Customer Requirements – Just Ask!!

Customer Key Requirements

If you are like most organizations, you distribute customer satisfaction surveys. But is the information you receive meaningful and actionable? …

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2011 – Tropic Isles Elementary Wins Sterling Showcase Award

Tropic Isles Showcase Winner

Congratulations to Tropic Isles Elementary School for winning the 2010 Florida Governors Showcase Award. It was a pleasure  and a …

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2011 – Manatee Tax Collector Wins Florida Sterling Award

Manatee County Tax Collector Wins 2011 Florida Sterling Award

Congratulations to Manatee County Tax Collector  for winning the 2011 Florida Governors Sterling Award. It was a pleasure  and a great …

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2011 – DTCC Wins Florida Sterling Award

DTCC wins sterling award

Congratulations to Depository Trust and Clearing Corporation (DTCC), Southern Business Center  for winning the 2010 Florida Governors Showcase Award. It was …

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2010 – South Miami Hospital Wins Florida Sterling Award

South Miami Hospital Sterling 2010 Winner

Congratulations to South Miami Hospital  for winning the 2010 Florida Governors Showcase Award. It was a pleasure  and a great …

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