Congratulations to the Marion County Sheriff’s office for winning the 2008 Florida Governors Sterling Award. It was a pleasure and a great honor to work with you. Thank you for your confidence in selecting the Baldrige Group to assist you in your journey.
David Harrawood, President
Baldrige Group
About
Sunstar Paramedics is the sole provider of countywide paramedic ambulance services in Pinellas County. With approximately 516 employees, Sunstar Paramedics is a 24-hours-a-day, seven-days-a-week operation that serves 280 square miles and a population of 945,000 with more than four million visitors annually.
Sunstar Paramedics is the first and only Emergency Medical Service (EMS) provider to receive the Governor’s Sterling Award.
The main products and services of Sunstar Paramedics are Dispatch services and emergency medical services operations for emergency and non-emergency patients. Sunstar Paramedics is one of only two EMS agencies in the world to hold accreditation from all three of the top accreditation agencies: Accreditation Center of Excellence (ACE), Commission on Accreditation of Ambulance Services (CAAS) and Commission on Accreditation of Medical Transport Systems (CAMTS). It is the first EMS agency to use solar power for its ambulances.
In 2007-08, Sunstar Paramedics exceeded their contractual requirement of 92 percent to 93.7 percent of arrival to emergencies within 10 minutes. In addition, 100 percent of the organization’s stroke alert calls were appropriately classified. Due to the need for prompt treatment for stoke patients, it is important to accurately identify the situation and alert hospitals so interventions can begin immediately upon the patient’s arrival.
