Passionate Pursuit of Excellence

We are a full services, performance excellence consulting firm with 25 years experience dramatically improving our clients performance.

Services include strategic planning, balanced scorecard, customer and employee engagement, and the Baldrige Criteria for Performance Excellence. Click on your industry below to learn more.

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News & Information

1102, 2017

2016 EMS Patient Satisfaction Survey Result Winners

Congratulations to Escambia County EMS, Nature Coast EMS, and Three Rivers Ambulance Authority for having the highest levels of EMS patient engagement survey results (top box / % very satisfied), for the calendar year 2016. To learn how they [...]

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